Colouring in your Customers - How to Uniquely Influence your
Internal or External Customer

Overview
Would you like to instantly recognise the personality traits of
your customers, be they internal or external customers, with a
simple yet powerful tool and then uniquely influence them?
Identifying your customer’s traits and working with them
effectively means that you always meet their expectations. The
result is continuous business and happy internal customers.
During this one hour webinar, Paul will introduce you to the
different personality types that you are likely to meet in everyday
situations. Instead of responding instinctively to these personality
types and meeting the needs of some but not all of them, this
webinar shows how to use a simple model of personality typing so
that you can adapt quickly to their preferred style.
In his normal, fast paced, entertaining style, you'll be taken
along on a ride where you'll learn how to influence both internal
and external customers with ease.
You'll Learn
The one hour webinar will teach you how to:
- Gain a firm grasp of the 4 main colours of the SDI© and
describe the personality traits of each one
- Be able to recognise their internal and external customers'
colour quickly and efficiently
- Appreciate their own colour and how this impacts on their
style of communicating
- Learn the influencing secrets of the colours and be able
to apply these tips immediately the next day to persuade and
influence customers more readily.
Pre-Recorded live Webinar
We ran the webinar on 11th February and you can see a recording
right now by clicking
here, with our complements.
Not this time Paul, I'm busy, but keep me posted
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