Home
Who Are We?
Corporate Clients
Open Courses
Training Webinars
Need A Speaker
Product Store
Knowledge Bank
Energisers
Paul's Blog

 

Colouring in your Customers - How to Uniquely Influence your Internal or External Customer

Overview

Would you like to instantly recognise the personality traits of your customers, be they internal or external customers, with a simple yet powerful tool and then uniquely influence them?

Identifying your customer’s traits and working with them effectively means that you always meet their expectations. The result is continuous business and happy internal customers.

During this one hour webinar, Paul will introduce you to the different personality types that you are likely to meet in everyday situations. Instead of responding instinctively to these personality types and meeting the needs of some but not all of them, this webinar shows how to use a simple model of personality typing so that you can adapt quickly to their preferred style.

In his normal, fast paced, entertaining style, you'll be taken along on a ride where you'll learn how to influence both internal and external customers with ease.

You'll Learn

The one hour webinar will teach you how to:

  • Gain a firm grasp of the 4 main colours of the SDI© and describe the personality traits of each one
  • Be able to recognise their internal and external customers' colour quickly and efficiently
  • Appreciate their own colour and how this impacts on their style of communicating
  • Learn the influencing secrets of the colours and be able to apply these tips immediately the next day to persuade and influence customers more readily.

Pre-Recorded live Webinar

We ran the webinar on 11th February and you can see a recording right now by clicking here, with our complements.

Not this time Paul, I'm busy, but keep me posted

Enter your details below and we'll keep you informed of all future webinars

First Name:
Last Name:
E-Mail Address:
E-Mail Format:
Type the "secret word"
you see here:
 

Webinar Sales Training Poll

To help us schedule future webinars, when is the best time for you to attend a Sales Training Webinar?

Midweek - working hours
Midweek after 6pm
Saturday mornings

Any comments (optional)?

E-mail address (optional):