Dale Carnegie wrote “When dealing with people remember you are not dealing with creatures of logic, but with creatures of emotion, creatures bristling with prejudice and motivated by pride and vanity”

Successful salespeople in the 21st century have mastered the art of people management.  Yes they know about their products and yes they know about the processes to follow.  But really successful salespeople know how to constantly put themselves in the customer’s shoes. They have an intense ability to build rapport and have perfect and honed communication skills.

Successful salespeople know that rapport is far more than just talking about the same football club or discussing your client’s children. It is a deeper integration with the client, immersing yourselves into their world and what makes them tick.

This 131 page EBook has been years in the making and is the ultimate Rapport Salesperson's bible.  Packed full of customer friendly selling skills and techniques, this EBook will provide you with hundreds of sure fire ways of increasing your sales and become even more successful than you presently are.

Written with the financial adviser in mind, it focuses on face to face selling skills, to make you an expert rapport seller.  A real influencer who puts the customer back on the pedestal. Somewhere where they deserve to stay and flourish. If your product/service is high relationship then you’ll want to go down the Rapport Selling route. This book will introduce you to it.

This EBook accompanies the public course of the same name.  Click here for details of the 2 day public programme

Overview of Content

• The 21st Century Buying Cycle
• The Rapport Selling Steps
• Building Rapport
• First Impressions – the first 90 seconds
• The 4 Main Thinking Styles
• Speaking like your customers
• Working with the thinking styles
• How to figure out someone’s thinking style?
• The Eyes Have It
• Man Handling Your Customer
• Personal Needs
• Customer Motivation
• The Keys that Influence
• Communicating and Fact-finding
• Signposting
• The Desire Pyramid
• The Power of the Right Question
• Summarising
• The 3 Levels of Listening
• Body Language and Selling Skills
• Reading Your Customer’s Body Language
• Body Language Clustering
• Body Language and Buying Signals
• Presenting Solutions
• Package Selling
• Selling with Tailored Benefits
• Getting “Under the Radar” with your customer
• Buying Signals
• Closing the Sale
• Two ways to handle objections
• Handling Concerns

Free Trial

If you are like me, I like to see products before I buy, so I've arranged for you to be able to download an Adobe version of the first 15 pages. This will give you a real good feel for the style of the EBook. The file is quite small so it shouldn't take too long to download.

Right click and save the Adobe Acrobat File here

Please note:
You will need Adobe Acrobat to view this document. If you do not have this installed, please click on the button below and follow the instructions on Adobe's site to download a free copy.

How to Buy The EBook Immediately

Price £9.99 inc VAT

In a short while you could be downloading your own PDF EBook which you can view on screen or print off yourself.  To download this right now, just click on the add to basket button below and you'll be whisked off to a secure download section and you can buy using your credit or debit card.

When you key in your credit or debit card details, please ensure your name and address matches perfectly the one registered on your card.  This helps with security and ensures an immediate download.  If the address doesn't match, there may be a delay in getting the file to you.

If you have any problems at all with the download, you can email Paul Archer direct to personally resolve the problem.  Click here to email Paul.

Once you've paid, you'll be directed to a secure download section where you can download your PDF file immediately or up to 2 days. The file is just over 5 MB in size so it might take a while to download unless you have broadband.

Just click the button to purchase now.