Topic

Overview

Staying on the Balcony - strategies to handle challenging situations and requests

• Arm you with the tools and strategies that you need to be able to handle challenging situations effectively.
• Be able to stand back and deal with the situation without being sucked into the turmoil that the scenario can create. To remain “on the balcony”, where considered and objective plans can be decided to handle the situation more effectively.
• Using the advanced thinking available from NLP (Neuro Linguistic Programming), Paul will share with you 9 tools that you can use immediately in your work to be able to deal with all the situations thrown at you in your fast paced business life.
• Mixing processes and skills with humour and stories, Paul will engage your attention in this highly participative session.

Selling to the Gen Y Generation

• The Gen Y generation were generally born since 1985 and are now busy consumers in the market, buying your products and services.
• This talk shows you how to maximise your selling strategies to appeal to this unique generation

The 7 Steps to A Perfect Induction

• Maximise the first 5 minutes
• Learn to use hypnotic induction techniques
• Build a natural rapport that moves the sale forwards

Handling the Inner Game - Sales Resilience Strategies

• The Inner Game is a term used by sports psychologists to describe the inner dialogue that determines winners and losers

Colouring in Your Customer

• Using the SDI (c) Model
• Simply understand your customer's motivation
• Match your selling style to their way of buying
• Influence them more effectively

Digital Communication Skills

• Paul will show you how to maximise your use of digital communication methods which dominate play today.
• How to run a webinar interactively, using video messaging, Telepresence, Skype, email, Videos and other forms of internet based
• Making the most of your facial body language and voice over the internet

Customer Adviser Skills

• Designed for an audience of customer advisers who need to sell products and services to their customers using cross-selling and up-selling methods

Selling Protection

• Highly specialised talk, to guide sales advisers who sell loans and mortgages to ensure their customers are fully protected with additional policies

Hypnotic Selling Skills

• For sales people and anyone who needs to influence people at work, and that's just about everyone.
• Hypnotic selling isn't hypnosis in the formal sense. It's the art of being able to influence people's opinions, desires, thoughts, and actions during a regular conversation.
• Conversational Hypnotism teaches you how to use Hypnosis in everyday conversation, by using certain "Hot Words", tones of voice and intonation.

The Ape in us all - Body Language Skills

• Deep down, we’re still animals – apes in fact.
• Much of our communication is still non verbal
• Paul’s talk will explore how to maximise the use of your body language and to recognise and adapt to your customer's non verbal signals

Organic Communication Rules OK!

• A backlash to the current trend for electronic communication and social networking, this talk examines how to revitalise your natural ability to communicate face to face.

Secrets to add Zest to your Training Skills

• Designed for professional and part-time trainers who are fed up with "Death by PowerPoint" and want to create and deliver learner centred events.

The Keys to Influence People

• Learn how to discover the essential keys to “open up” people

De-Toxing Your Speaking

• Bring more power and persuasion into your business presentations, “beauty parades” and public speaking
• Ensure audience remembers and acts upon your message and make your presentations more impactful
  Increase your confidence when stand-up speaking